Digital menu and ordering from the table or the room. No new till.
Your guests hold their phone to the sticker on the table or in the room and pick from your menu — the order reaches your service staff straight away, with the table or room number on it. No app to install, no new till system, no hardware to buy.
An answer within one working day. Prices exclude VAT, business customers only.
Who it is for
Anywhere guests stay a long time and the walk to find someone is the reason a second order never happens.
Two people on the floor, thirty tables, and every guest who cannot catch anyone's eye simply does not order the second round.
The guest in room 214 would like two beers. They do not ring down, they do not get dressed again — they go without.
What changes
Not what the system can do. What happens differently for you on a busy evening.
It is busy or it is late, and your team is at the other end of the building right now. Every guest who wants a second round and cannot catch anyone's eye simply stops ordering — and nobody notices, because nothing happens. With STARIS they tap it in themselves at the table or in the room, the order reaches your service staff with the table or room number on it, and your people make the trip once instead of three times.
Breakfast till half ten, happy hour from 3 pm to 6 pm, the evening menu from 8 pm. You set it once and after that it happens by itself every day — no note behind the bar, no Saturday stand-in charging the old price because nobody told her. The guest sees exactly the price that applies right now, and the argument at the till never starts.
The popular flavour is gone at 11 pm, the dish of the day at one in the afternoon — two taps on your phone and it is out of the menu for every guest. Nobody orders something you cannot serve, nobody has to apologise, and the guest picks something that is actually there first time round. When the delivery arrives, one tap puts it back.
The sticker belongs to one ordering point — table 7 or room 214 — so the order reaches your service staff with the right number on it. No asking which table was meant, no walking the building to find it. And because the order is tied to the ordering point, nothing lands with you by accident as a collection or a delivery.
You see not only what was ordered, but also what guests looked at and then did not take. That is the information nobody else has: what gets the attention but not the money — and is taking up space in your store room for nothing. Next time you adjust prices or thin the menu out, you decide with numbers from your own business instead of on instinct.
Android opens the menu straight in the browser, the iPhone through an App Clip — both start from the camera or with an NFC tap, no app store and no account. One phone at the table is enough for a whole round. Anyone who would rather order from your staff, as they always have, does exactly that.
References
Venues that use STARIS day to day. If you would like to speak to someone who works with it before you decide, we are happy to put you in touch.
Milagé Lounge
Coco Lounge
Nightlounge EiserfeldHow it works
Photos from your phone or the PDF will do — food menu, drinks list, guest directory. We enter every item, price and category and set up the time-based menus and pricing rules the way you want them.
You get the finished menu to look through. It only goes live once you say everything is right — prices and product information stay your responsibility as the business.
Table stands, room cards and NFC stickers come by post, printed and programmed. Put them out, brief the team, done. The work at your end comes to about an hour.
Pricing
No “from”, no volume tiers, no negotiating. What you see here is what you pay — for the lounge with 20 tables just as for the hotel with 30 rooms.
plus €249 setup, one-off
plus €249 setup, one-off
setup from €499, one-off
All prices exclude VAT. 12-month term, then one month's notice. Pay a year up front and two months are free. Business customers only. Everything side by side
Common questions
No. STARIS takes no money, prints no receipts and runs no end-of-day close. An order from the table or from a room reaches your service staff — exactly as it does when a guest says it out loud. Booking and payment happen at your end as before, on your existing till or through your hotel system. We deliberately do not integrate with till systems — that is not a gap, it is the decision that makes this product possible.
Yes, and it is exactly the same mechanism. The sticker sits in the room instead of on the table, and the order arrives with the room number at your reception or in the kitchen. The guest does not have to ring down and does not have to come downstairs. What STARIS does not do is put the amount on the room bill. That happens at your end as before — we deliver the order, not the billing.
No, and that is the most important point of the whole thing. Android devices open the menu straight in the browser, iPhones through an App Clip — both start from the camera or with an NFC tap. No app store, no download, no account, no signing in. One phone at the table is enough for a round.
The menu runs over your guests' mobile networks, not over your Wi-Fi. If your router fails, guests still open the menu and can still order — all you need for that is one device on the floor with a connection; an ordinary phone with mobile data will do. And if there really is no signal at all, your team takes orders the way it does today. STARIS does not replace your people, it takes work off them.
Then they order from your staff, the way they always have. STARIS is an extra route, not a replacement — and the menu belongs to the ordering point, not to each person. If you like, just leave your printed menu out alongside it for the first few weeks.
Twelve months, then one month's notice — no automatic renewal for another year. Why twelve months: the setup is real work on your business, and we are not going to finance that on a fortnight's notice. If you stop after that, your till, your routines and your printed menu are still there unchanged — we never touched any of them. Pay a year up front and two months are free.
Your guests do not have to sign in anywhere: no account, no name, no email address, no phone number. What is stored for an order is what was ordered and at which ordering point — nothing else. The software runs on our own servers in a data centre in Germany, nothing is passed on to advertising networks and no data is sold. We sign a data processing agreement under Article 28 GDPR with every customer.
Tell us how many tables or rooms you have — then we will work out for you when the system starts paying for itself. That takes five minutes on the phone and costs nothing.